Michael Friend
VP - Global Partner Management @Pegasystems
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WORK HISTORY
VP - Global Partner Management @Pegasystems
London, GB
Pega software helps enterprises build best in class business processes that streamline service, boost efficiency and deliver a consistent and excellent customer experience across all platforms. Real-time AI and intelligent automation supports better decision-making, whilst a scalable architecture and low-code platform ensures our customers can keep pace with the demands of rapid change. Every day, our employees together with our partners, help shape a better future. Learn more at
EDUCATION
Harvard Business School
Executive Leadership Program, Strategy
Nottingham Trent University
BA (Hons), European Business
ABOUT MICHAEL FRIEND
With over 20 years of experience in the software, outsourcing, and management consulting industries, I am a seasoned strategy and business development leader who orchestrates high-value partnerships and drives revenue growth. I specialise in helping companies thrive in fast-paced environments, aligning business development, brand, and go-to-market strategies with customer engagement initiatives, and investments in cloud, data, business process, and analytics platforms. I am passionate about solving complex digital transformation, data strategy and management challenges with strategic partners and providing demonstrable value to customers across front, middle and back office business functions. I am a strong believer of inclusive and collaborative progress, team empowerment and leading with empathy.
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