Alfonso Cano Rodriguez
Customer Engagement Sales Specialist @Pegasystems
Signup · Get unlimited contacts
WORK HISTORY
Customer Engagement Sales Specialist @Pegasystems
EDUCATION
Fachhochschule Oldenburg/Ostfriesland/Wilhelmshaven
Master in Engineering (M.Eng.)
Eindhoven University of Technology
Professional Doctorate in Eng. in Management Systems design
Tecnológico de Monterrey
Diploma Industrial Engineering with minor in systems
ABOUT ALFONSO CANO RODRIGUEZ
For the past two decades, I\'ve dedicated myself to assisting numerous global brands in cultivating empathetic, data-driven, and customer-centric interactions with their clientele. My role involves enhancing operational efficiency and maximising return on investment by translating customer experience requirements into tangible, results-oriented initiatives into the Customer Engagement world. I possess fluency in a range of technologies, including: Real Time Decisioning, CCaaS, AI and the complete CX landscape synergies including CRM and CDP technologies. Proficient in three languages—German, English, and Spanish—I thrive in multilingual and multicultural environments, having gained invaluable experience across every continent.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.