Michael Arend

Director, Risk Operations @First Tech Federal Credit Union

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Director, Risk Operations @First Tech Federal Credit Union

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US

Reporting to the Chief Risk Officer, my responsibility includes:Planning, documentation, and maturation of the enterprise risk management programs, with particular focus on the operational risk and vendor risk programs.Leading a team of high-performing employees, implementing and managing the enterprise risk strategy, and ensuring compliance with regulatory requirements and industry best practices.

EDUCATION

N/A

Rockhurst University

Bachelors Degree

SKILLS

Vendor ManagementProcess ImprovementLeadershipBusiness AnalysisSoftware DocumentationChange ManagementSharepointTalent AcquisitionProcurementProject ManagementContract ManagementErpOperations ManagementVendor RelationshipsBusiness Process ImprovementStrategic PlanningProject PlanningProgram ManagementThird Party VendorsMetricsStrategic PartnershipsForecastingContractual AgreementsSpend AnalysisSupplier EvaluationMicrosoft ExcelUat CoordinationPerformance ReportingOperational Due DiligenceManagement Due DiligenceDue DiligenceSpend ManagementSupplier PerformanceOperational EfficiencyBest PracticesBuilding RelationshipsThird Party Vendor ManagementVendor Management SkillsInformation Security AwarenessInformation Security Governance

ABOUT MICHAEL AREND

Demonstrated leader with team-oriented interpersonal skills and strong ability to effectively interface with a broad range of people and roles while solving corporate challenges through innovation, strategy and leadership in areas of Third Party Risk Management, Vendor Management, and Risk Management.Successful in leading efforts building strategy, programs, frameworks and teams, including but not limited to- OKR/KPI/KRI mapping- Regulatory Change Management- Operational Risks, including assessing new or strategic initiatives- TPRM: Planning, Assessment, Due Diligence, Onboarding and Off-boarding- Strategic Roadmaps & Process (Re)Engineering- Executive Dashboards (CxO Reporting)- Negotiating contracts across critical financial services providers, including CIP/KYC, transactional / payment processing, critical IT infrastructure, risk management platforms, etc.Key Attributes include, but are not limited to- Executed change within multiple global Fortune 500 companies within diverse industries- Digital Transformations utilizing various GRC, TPRM, S2P, and P2P technologies- Identified value propositions among strategic initiatives and vendor relationships- Provoked and provided thought leadership across cross-functional departments- Built strong (internal/external) relationships among vendors and executive leadership- Strong team building skills, leading outperforming teams through positive reinforcement- Visionary of ROI opportunities through providing organizations more efficiency and automation through using various low/no-code based technologies- Partnered with internal audit/3LD to ensure closure of regulated process and procedure gaps- Policy and Procedure Development: Partnered with various business units, including: Legal, Finance, Compliance, Procurement/Sourcing, Privacy, IT, InfoSec, Business Continuity, Enterprise Risk- Developed and led various efforts in technology solutions for automation and repository efforts- Drove innovation through leading forums, hack-a-thons, open innovation events, and vendor contests/challenges- Enabler of responsible innovation and corporate responsibilities (ESG, AI, Diversity)

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Michael Arend — Director, Risk Operations at First Tech Federal Credit Union in Portland, OR, US | Unifers