Matt Horne
Monogram Health
Phoenix, AZ, US
EMAILS
m••••••••@monogramhealth.com
MOBILE NUMBERS
+16•••••••08
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WORK HISTORY
Present
@Monogram Health
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SKILLS
Business Process ImprovementMicrosoft OfficeCold CallingProcess Quality ImprovementCmsTotal Quality Management (Tqm)Team LeadershipInternetWorkforce ManagementWindowsMarketingCall CentersCustomer SupportProject ManagementCrmSalesforce.comEscalation ResolutionAvaya Site AdministrationCoachingPublic SpeakingQuality ManagementLeadershipQuality AssuranceTrainingCustomer SatisfactionSales OperationsCustomer ServiceCommunicationQuality AuditingInside SalesTeam BuildingManagementStrategic Planning
ABOUT MATT HORNE
Experienced operations leader with a track record of leading high volume customer…
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