Céline Meyer
Customer Success Manager @NinjaOne
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WORK HISTORY
Customer Success Manager @NinjaOne
Manage a portfolio of top-tier enterprise clients, serving as their main point of contact and trusted advisor- Strengthen relationships across all levels, from support teams to CxOs, to drive product adoption and retention- Analyze usage data to identify risks and opportunities, ensuring continuous value delivery and reduced churn- Lead cross-sell and upsell initiatives within existing accounts, aligned with customer goals and business outcomes- Maintain accurate activity tracking, pipeline updates, and forecasts in Salesforce- Collaborate with internal teams to resolve issues, drive adoption, and support long-term account growth.
EDUCATION
Université Paris-Est Marne-la-Vallée
Bachelor of Sciences - Tourism, Hospitality & New Technologies
ESGCI
Double diploma
ABOUT CÉLINE MEYER
Through my different professional experiences abroad, I managed to shape dual skills- the business development BtoB and BtoC: from prospection to closing deals with portfolio management, loyalty management and the setting up of a commercial strategy - the promotion of internal projets: marketing, event management, change management My dynamism and my perseverance are real assets for the companies I work with.
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