Nirvani Meshram

WORK HISTORY

EDUCATION

ABOUT NIRVANI MESHRAM

I am a compassionate and detail-oriented Medical Administrative Assistant with over 3 years of cross-functional experience in healthcare administration, patient care, customer service, and human resources—with demonstrated success in long-term care, clinic operations, and virtual recruitment within Canadian and international contexts.My background spans a wide spectrum of industries, including healthcare, elder care, clinical psychology, business administration, and HR, with a strong commitment to patient-centered service and healthcare compliance. In my most recent role at Golden Care, Toronto, I managed full-cycle dental scheduling for long-term care facilities, coordinated with Directors of Care across 10+ retirement homes, ensured medication safety by analyzing patient medical histories, and successfully processed OHIP and private insurance claims (Sun Life, Manulife, Canada Life, Green Shield, CDCP).I am proficient in EMR systems (Curve Hero, Accuro, TELUS Health, Paradigm), clinic management tools, and HR tech platforms like Bitrix24 and ATS tools. I’ve also led process improvement initiatives such as reducing patient wait times by 30%, auditing and correcting 500+ OHIP claims, and optimizing front-desk and billing operations.With a strong foundation in clinical and applied psychology (Master’s degree), Canadian workplace ethics, and human resource management (York University), I bring a well-rounded perspective to roles that blend clinical knowledge, administrative efficiency, and compassionate care.Key Skills:Medical administration | EMR management | OHIP billing | Insurance claims | Long-term care coordination | Patient communication | Talent acquisition | Process optimization | Canadian healthcare compliance | Staff onboarding | Mental health advocacy | Clinical psychologyIndustries:Healthcare | Long-term care | Dental administration | Human Resources | Clinical Psychology | Community Care | Senior Support | Virtual InternshipsNotable Projects:Patient Flow Optimization Project – Reduced clinic wait times by 30%OHIP Billing Accuracy Initiative – Increased approval rate by 25%Global Internship Program – Onboarded 100+ interns remotely across departmentsI’m passionate about continuing to grow within the Canadian healthcare sector, contributing to patient wellbeing, efficient care delivery, and collaborative team environments.