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Melroy Antao
Food Beverage Director @Royal Caribbean International
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WORK HISTORY
Food Beverage Director @Royal Caribbean International
Manages the overall food and beverage functionality, overseeing company policies, guests and employee satisfaction is positively received. Observes and evaluates employees work procedures, ensuring quality standards and service is adhered to at all times. Is involved in the approval process of personnel actions, such as promotion in accordance with Human resources, proper staffing levels using dynamic scheduling. Provides final approval for overtime needs. Manages and is fully accountable for the financial performance of revenue and cost for all F&B cost centers. Ensures ongoing review of financial statements and budgets, tracks performance and manages cost and revenue activities. Constantly reviews current operating procedures for revenue-enhancement opportunities, through shipboard marketing efforts, up selling programs, and special promotions.Implements and manages company introduced programs and initiatives and ensures ongoing compliance and execution of such programs.Ensure safe operation of all Food & Beverage areas with a focus on Workplace Safety, Safe and responsible alcohol service, safe maritime and sanitary & hygiene operations.Responsible for and manages all costs, maintenance, operation and handling of all Food & Beverage operations equipment, consumables and replaceable and all other F&B related company assets. Manages a management team of senior sub-division heads for all F&B functionsReviews suggestions and comments from guests, brain storms and discusses with sub division heads, and implements solutions, recommendations and follow up process and procedure. Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement. Oversees all food and beverage presentations, quality and delivery in all venues. Inspects food and beverage preparation to maintain quality standards and sanitation regulations are adhered to at all times. Oversees special events
SKILLS
ABOUT MELROY ANTAO
Excels in controlling cost, eliminating waste and seeking out solutions. • Delegates effectively while motivating, empowering and coaching to maintain control of his division. • Very sound knowledge and understanding of Public Health standards. Seeking continuous improvement in products & delivery. • Mentors, develops and provides on the job training to his teams to strengthen their performance. • Adheres to and maintains, all company policies and procedures to showcase the quality of the brand to achieve a competitive edge in the market. • Conducts meetings to address quality and service issues, in order to resolve and put processes in place to continuously identify root causes and provide consistency. • Communicates & confers with Management through meetings, correspondence, notices on an ongoing basis. • Plans well for up coming seasons and demographics requirements. • Gives due attention to succession planning, trains qualified successors (e.g. supervisor’s) in skills, task and knowledge. • Establishes clear and meaningful understanding of standards driving effective performance reviews as a motivational tool, utilizing clear and measurable goals and objectives. • Demonstrates the strong power of analytical reasoning. • Excels in effective and positive communication skill to boost crew morale and company’s image. Constantly sharpens and updates skills through seminars and workshops to improve job performance.
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