Melissa Harris

Senior Director, Transformation Management Office @Blue Cross Blue Shield of Massachusetts

Portland, ME, US
MOBILE NUMBERS
+12•••••••48

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WORK HISTORY

Jul 2024 — Present

Senior Director, Transformation Management Office @Blue Cross Blue Shield of Massachusetts

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EDUCATION

2001 — 2007

University of Southern Maine

Computer Science

SKILLS

Web ServicesProject ManagementBusiness Process DesignSoftware DocumentationSdlcPega CmfMicrosoft Sql ServerCross-Functional Team LeadershipPega CpmhcEnterprise SoftwareEnterprise ArchitecturePega PrpcOracle SqlProject Portfolio ManagementIT ManagementBusiness AnalysisSqlOracleService-Oriented Architecture (Soa)Db2Requirements AnalysisSoftware DevelopmentScrumPegaAgile MethodologiesSoftware Development Life Cycle (Sdlc)Pegasystems PrpcSoftware Project ManagementAnalysisSharepointSoaQuality AssuranceStrategic PlanningRequirements Gathering

ABOUT MELISSA HARRIS

I have spent over 20 years in application development with a particular focus on solutions to solve problems with business processes and work management, as well as help to resolve technical debt. I believe that the best technology solutions are created when business and technology leaders work hand-in-hand through the development process. I wholeheartedly believe that digital case management can help resolve many of the common problems in any organization - the management & tracking of work and management of technical debt - and is a critical component of digital transformation initiatives.

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