Melissa McDonald Horn
Human Resources Director @DHL Supply Chain
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WORK HISTORY
Human Resources Director @DHL Supply Chain
US
Director of HR – Consumer Sector North America - May 2023 – present Covid-19 HR Task Force - North America - March 2020 – December 2020Global / Regional Lead for Learning & Development - January 2018 – April 2023 Regional Lead for Employee / Labor Relations - May 2011 – December 2017 Senior HR Business Partner - April 2009 – December 2017 Area Manager - Exel Direct - January 2007 – March 2009 HR Manager – Exel Transportation Services - May 2005 – December 2007I have successfully led strategic initiatives within the North American Consumer Sector, managing a workforce of associates across 173 locations in the U.S. and Canada, dedicated to serving 56 customers. My focus has been on aligning HR functions with overall business objectives, establishing targeted priorities and initiatives that address key opportunities and challenges while emphasizing employee perspectives.I excel as a change agent, delivering innovative solutions to complex business challenges and spearheading HR transformation initiatives. My role as a trusted partner to senior business leaders has enabled me to provide insights and guidance that support strategic decision-making and ensure effective execution of HR strategies.I have led the transformation of the HR function to enhance organizational capabilities, delivering exceptional services that drive business performance across multiple sectors in North America.As the leader of the Learning & Development team for North America, I designed and implemented global leadership programs that align with our strategic focus on becoming a learning organization and an employer of choice.My experience in establishing high-performing teams spans key HR areas, including Employee Relations, Learning & Development and Field HR. I have successfully led multiple start-ups/shutdowns/mergers & acquisitions while driving strategic integration and operational alignment to foster organizational growth, performance, culture and engagement.
EDUCATION
Texas Tech University
M.A., Communications, Diversity, Management
Texas Tech University
B.A., Public Relations, Spanish
ABOUT MELISSA MCDONALD HORN
I am a trusted senior HR leader with a proven track record of building employee experiences that drive trust, engagement and business performance. I bring a strong mix of strategy, stability and empathy to environments where people need clarity and leadership most. And, I know how to turn ambiguity into alignment and culture into a competitive edge.
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