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Melissa Scott

Manager, Zinnia Consulting @Zinnia

Atlanta, GA, US
EMAILS
m••••••••@zinnia.com
MOBILE NUMBERS
+13•••••••28

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WORK HISTORY

Apr 2024 — Present

Manager, Zinnia Consulting @Zinnia

Alpharetta, GA, US

Zinnia acquired Ebix Inc.\'s Life and Annuity Software Assets, Continuing Its Mission to Deliver Solutions that Simplify Insurance and Power Industry Growth.Leading Consultants offering operational guidance and industry insights to ensure clients receive exceptional services, support, and engagement from team members. Partner with project managers to manage Consultant’s service levels and ensure delivery plans are practical and achievable. Collaborate with the sales team to discover new opportunities and improve business relationships.

EDUCATION

1982 — 1986

Indiana State University

Bachelor of Science - BS, Business Administration/Management & Marketing Emphasis

SKILLS

Retirement Plan DistributionDeveloping Staff and MotivatingVendor RelationsSoftware DocumentationAnnuitiesPerformance ManagementEmployee RelationsStrategic PlanningDisaster RecoveryCompany AcquisitionsCustomer ServiceBudget Preparation and Monitoring 15 Years ExperienceMetricsProblem SolvingCoachingOperations ManagementSystem TestingOperational PlanningSystem DesignDispute ResolutionTeam ManagementQuality AssuranceBudgetsLife InsuranceProject PlanningLeadership DevelopmentCustomer Service TrainingCoaching and Career DevelomentStrategic/Succession PlanningBusiness AnalysisProject ManagementCross-Functional Team LeadershipHuman ResourcesVisioCareer DevelopmentSystem MonitoringApplicationsWorkflow SolutionsNegotiationMicrosoft Office

ABOUT MELISSA SCOTT

Strategy leader balancing a blend of business marketing strategy, data strategy, process…

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