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Mehrnoosh Sarang
IT Support Specialist @ALO
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WORK HISTORY
IT Support Specialist @ALO
Provided technical support to staff, resolving hardware, software, and network issues in a fast-paced office environment- Installed, configured, and maintained desktop systems, printers, and office applications- Supported travel booking systems, CRM, and payment platforms, ensuring minimal downtime- Troubleshot email (Outlook), VPN, and connectivity issues for remote and in-office employees- Monitored system performance, escalated complex incidents, and maintained accurate support documentation- Delivered one-on-one training to employees on system use and security best practice
EDUCATION
Seneca College
Honours Diploma of Education
Islamic Azad University - South Branch
Bachelor's degree
ABOUT MEHRNOOSH SARANG
Client-focused professional with 3+ years of experience in business development support…
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