Meera

WORK HISTORY

EDUCATION

ABOUT MEERA

A Learning and Development professional with experience in diverse areas ranging from managing presales operations for MLS, creating customer facing solutions, and managing large complex learning projects, to leading start-up scalable operations for implementing learning products. In my current role at NIIT Ltd, I lead presales operations to build solutions for Managed Services in Learning operations based on client requirements. Our clients are companies with complex global operations of customers. My varied experience as a presales leader, functional head, program manager, and instructional designer gives me the advantage of having multiple perspectives into roles and responsibilities, people engagement, learning styles, skill building and building solutions tailored to customer expectations. • Presales and Solution Design: Setting up robust presales systems, templates, repositories, and processes to manage the bid cycle from intake to client delivery. Collaborating with the learning teams to respond to RFIs, RFQs RFPs, and develop value driven winning propositions for MLS customers. • Learning Design and Development: Analysing business drivers, customer goals, learning needs, and designing the next generation learning solutions for different customer segments using face-to-face and digital media. • Organisation Design and Leadership: Driving results through well-defined roles, reporting structure, well defined objectives, and empowerment. • Change Management: Leading change and building synergies between systems, methods, organisational structures, and people. • Program Planning and Management: Managing multi-functional, culturally diverse, and geographically spread large teams, along with the ability to capitalize on emerging business opportunities. • Driving Operational Efficiencies: Developing structures and systems to save costs and build scalable solutions to align solutions with organizational goals. • Managing Customer Relationships: Developing strategic, long-term partnerships and establishing effective communication with all levels of decision makers.