Patrick McLoughlin
Director of IT Operations @NaphCare, Inc.
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WORK HISTORY
Director of IT Operations @NaphCare, Inc.
Birmingham, AL, US
Lead multiple IT teams with nationwide scope, overseeing enterprise operations strategy, infrastructure, and support in mission-critical healthcare environments. Align technology strategy with organizational growth, contract readiness, and long-term business priorities.• Drive enterprise IT operations strategy, ensuring secure and reliable technology across correctional healthcare facilities nationwide.• Serve as executive sponsor for new contract launches, including statewide DOC systems.• Partner with the C-suite and client leadership to provide visibility into IT performance, readiness, and risk.• Standardized workstation imaging, deployment, and printer management, cutting site launch times by 50%.• Transformed IT operations from day-to-day execution to a manager-led model with executive oversight, scaling capacity to meet growth demands.
SKILLS
ABOUT PATRICK MCLOUGHLIN
As an IT Operations Executive, I focus on transforming technology from a reactive support function into a strategic driver of organizational growth. I lead multi-state IT support models spanning corporate, field, and healthcare environments, ensuring reliable operations while building scalable frameworks that enable expansion.My leadership centers on scaling operations, aligning IT strategy with organizational goals, and fostering strong collaboration with executives and government partners. I emphasize developing future IT leaders, standardizing enterprise practices, and delivering secure, resilient technology in complex, always-on environments.Currently serving as Director of IT Operations at NaphCare, I oversee enterprise teams and technology strategies that power mission-critical healthcare systems in a 24/7/365 setting.
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