Jason McKenna

WORK HISTORY

ABOUT JASON MCKENNA

My background encompasses leadership in the technology industry with a proven track record of cultivating and maintaining customer relationships, inspiring teams and driving transformative initiatives. Notably, I have successfully facilitated large-scale customer digital transformation initiatives while also providing change management guidance.As a development leader, I prioritize inspiring those around me through compassion, courage, and connection. I value collaboration and welcome healthy debate, while actively seeking to understand the perspectives of others through attentive listening.My ability to approach situations thoughtfully, empathetically, and strategically has enabled me to increase product adoption, revenue retention, and growth within my account base. Additionally, I serve as a mentor, trusted advisor, and leader who can tactfully challenge the status quo to encourage meaningful change.I am skilled in quickly building trust and rapport with clients and colleagues, equally comfortable engaging with executives and knowledge workers. I possess a genuine curiosity and thirst for knowledge, seeking to understand the motivations behind behaviors and decisions.My areas of expertise and interest include strategic thinking, customer success, SaaS solutions, sales, retention, adoption, project management, delivery services, support, change management, expansion, onboarding, customer experience, execution, consulting, and marketing.Specializing in Cloud Platforms, Full Stack Observability, Application Performance Monitoring (APM), Advanced Analytics, Agile Development Frameworks.