Marc Carren
Chief Information Officer @Verda Healthcare
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WORK HISTORY
Chief Information Officer @Verda Healthcare
Huntington Beach, CA, US
Appointed as the first CIO to establish and lead the technology, cybersecurity, and information systems strategy for a rapidly scaling Medicare Advantage health plan. Reported directly to the CEO, responsible for building the IT foundation, maturing systems and security practices, and aligning tech investments with business growth in a cost-effective manner.Launched modern telephony/VOIP platform within 30 days, advancing AI, analytics, and compliance capabilities while reducing monthly spend by 10%.Built the foundational IT department from the ground up, including Help Desk, Data Analytics, and Software Systems functions. Supplemented internal resources with SaaS and BPO solutions for 24/7 monitoring and compliance at a fractional cost.Led implementation of an enterprise data warehouse and analytics platform in partnership with a SaaS provider—delivered within 6 months—enabling organization-wide, data-driven decision-making and operational intelligence.
EDUCATION
University of Phoenix
Masters, Business Administration
California State University, Fullerton
Bachelors of Science, Computer Science
SKILLS
ABOUT MARC CARREN
As an accomplished IT Executive with extensive experience in the rapid growth healthcare industry, I’ve found my successes have been achieved by guiding multidisciplinary teams in design and implementation of large-scale projects, implementing transformative process improvements, optimizing data analysis, and developing cutting-edge technology solutions. I specialize in formulating strategic vision for information technology operations in highly collaborative, rapid growth healthcare environments. I also cultivate high-performing cultures, develop and retain top talent teams, and expertly structure organizations.My passion for delivering results that exceed expectations is evident in recent achievements:Direct IT operations with teams of up to 40 direct reports, 16 offshore resources, and budgets of up to $8M.Delivered stand up of 3 new clinical mobile provider groups within 8 months.Spearheaded enterprise-wide interoperability initiative and develop 2-year roadmap with expected ROI of $3M annually.Achieved 93% employee engagement score and reduced turnover rate to 3%.Leveraged agile methodology and CICD to increase active parallel projects by 20%.Orchestrated 18-month,$15.6M Case Management, Utilization Management, and SalesCRM core system implementations.Coordinated $3M, 12-month Oracle ERP implementation; Automated 9 business processes; Reduced monthly close process by 57% to 3 days.
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