Mayank Tripathi
Senior Customer Success Manager @FacilityOS
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WORK HISTORY
Senior Customer Success Manager @FacilityOS
North York, ON, CA
EDUCATION
National Defence Academy
Bachelor of Science - BS, Army Cadet
Delhi Public School, Jodhpur
High School, Science
Institute of Management, Nirma University
Master of Business Administration (M.B.A.), Marketing/Marketing Management
JIET Group of Institutions Jodhpur
Bachelor of Technology - BTech, Information Technology
SKILLS
ABOUT MAYANK TRIPATHI
A data-driven, solution-focused and customer-centric professional with 7+ years of experience in managing multiple enterprise accounts and driving growth in SAAS businesses. Possess excellent communication skills and exceptional analytical and problem-solving skills with the ability to translate data into actionable insights.SAAS Customer Success: Expertise in the Job Board Technology business working with associations, publishers and non-profits in the North American market. Additional prior experience of working on a loyalty rewards platform for e-commerce businesses.Marketing/Sales: Experience of working in the health, wellness and fitness industry and exposure to building an FMCG brand. Proficient in analytical skills and marketing analytics.Happen to be an Ultra-Endurance Cyclist as well. A regular podium finisher in local races and like to spend most of my leisure time either practising or researching about the sport and helping other athletes realize their potential and improve their performance.
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