Maxine Smith

Purchasing Team Leader @Novuna Vehicle Solutions

Newbury, GB

Key Responsibilities:• Led and managed a team of six• Held regular 121’s, management meetings and performance appraisals• Ongoing training, coaching and mentoring of team creating consistency and engagement• Escalation point for Supplier Management, queries and relationship building• Managed change in own team and across sites• Succession planning• Led and coordinated cross site training for systems and documented processes• Implemented a new on-line ordering system into the three purchasing sites • Documented purchasing processes on behalf of an external 3rd party supplier• Project management• Nominated to represent ten individuals through consultation and restructure Key Achievements:• Tested, trialled and implemented Ebbon-Dacs & EPYX into three Purchasing departments• Appointed as “Champion” for the business following “Mary Gober” training• Coached individuals at the “Delighting the Customer” training sessions resulting in an increase in customer and supplier satisfaction• Recognised as leading one of the most engaged and successful teams within the business• Selected to form part of the business Workstream for the Change programme due to my knowledge and expertisePrevious positions held:Contract Hire and Vehicle Delivery Manager 2007 – 2009 Responsible for the delivery of contractually agreed services to both Contract Hire and Maintenance Managed customers, meeting or exceeding monthly vehicle delivery targets.Service Delivery Manager 2006 – 2007Provided objective guidance to Hitachi customer services, with effective application and adherence to agreed processes. Delivered all aspects of service delivery to customers.Purchasing Team Leader 2003 – 2006 Senior Buyer 2001 – 2003Vehicle Buyer – 2001

Malet Lambert Senior High School, Hull

GCSE, 10 “GCSE’s” including English, Maths, History, French and German

St. Bartholomew’s 6th Form College, Newbury

A Level, “A Level” English Literature