Maxine Pitchford
Global Head of Cdd @HSBC
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WORK HISTORY
Global Head of Cdd @HSBC
London, GB
Globally responsible for CDD across the Wealth, Retail and Private Banking line of business, covering c40 markets.Managing a team of specialists in CDD and the delivery of the technology and processes to support the business in meeting its obligations for the onboarding and ongoing monitoring of customers. Responding to Audits and Assurance together with understanding industry wide thematic reviews on CDD / AML to continuously improve, applying best practice and enhancing controls accordingly.Ensuring CDD, account opening processes and ongoing monitoring meet policy and regulatory requirements whilst balancing with the customers experience at all times.
SKILLS
ABOUT MAXINE PITCHFORD
34 years experience across several sectors of the Financial Services Industry, a Senior Financial Crime Manager with a successful track record in the management of financial crime risks and people, strengthening appropriate systems and controls to assist in the prevention and detection of financial crime over the last 16 years. This success is built on an in depth understanding of different risk management strategies and techniques, subject matter expertise, an analytical and strategic mindset that delivers against business priorities, strong stakeholder management and influencing skills with an ability to work of own-initiative.A flexible, self motivated individual who iscomfortable engaging at all levels with strong relationship management and influencing skills. A balanced and professional approach is taken to ensure objectives, on both a personal and organisational level, are delivered to meet the most exacting standards.
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