Max Carton
Practice Lead @Computacenter
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WORK HISTORY
Practice Lead @Computacenter
London, GB
As Practice Lead, I lead a large team of Project Managers, providing comprehensive project and portfolio oversight and assurance. My primary focus is to ensure that all deliveries are executed on time, within budget, and to scope. I serve as a key point of escalation and conflict resolution, ensuring smooth project execution.In my role, I oversee, assure, and sign off on solution designs and contracts. I collaborate closely with sales teams to identify and support new business opportunities, driving growth and innovation. Additionally, I provide guidance and coaching to my presales teams, encouraging them to think creatively and strategically.I am also a champion of Adoption and Change Management (ACM), driving better adoption for our customers\' end users. By leveraging industry-recognised methods and aligning with the ADKAR, Prosci Change Management methodology, I have successfully improved employee experiences and realised significant business benefits.My passion for driving change and my commitment to excellence have been the cornerstones of my success. I am eager to leverage my experience and skills to drive successful project outcomes and contribute to the ongoing success of my organisation.
EDUCATION
The Skinners' School
English Literature, C16 History, Computing
SKILLS
ABOUT MAX CARTON
I am a dynamic and accomplished change manager and end-user adoption expert with over a decade of industry experience. My journey began at the forefront of the social media revolution, where I harnessed the power of emerging platforms to drive significant value for companies. Since then, I have had the privilege of collaborating on transformative business programmes with renowned organisations such as the European Parliament, Virgin Media, Liberty Global, The Financial Ombudsman Service, and several high-profile banks and wealth managers.Throughout my career, I have honed a diverse skill set that includes stakeholder management, strategic planning, team leadership, and digital transformation. My expertise in change management, end-user adoption, and customer success has consistently delivered exceptional results, driving growth and innovation.Over the past ten years, I have seamlessly transitioned from project management to programme management, ultimately stepping into senior leadership roles. My project management experience is deeply rooted in a Portfolio Office environment, where I have successfully navigated complex projects from inception to completion. I have led customer experience and customer success teams, defined operational models, and delivered projects with higher gross margins than initially sold.My passion for driving change and my commitment to excellence have been the cornerstones of my success. I am eager to leverage my experience and skills to drive successful project outcomes and contribute to the ongoing success of my organisation.
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