Max W.
Salesforce Administrator @Food Bank For NYC
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WORK HISTORY
Salesforce Administrator @Food Bank For NYC
NY, US
User Management & Security Manage to ensure data integrity and compliance• System Administration & Troubleshooting Provide technical support, resolve database and helpdesk system issues and proactively address/mitigate potential issues• Documentation & training materials, conduct user training sessions, and create best practices to enhance staff efficiency and system adoption• Data Quality & Compliance Audits Perform regular system audits, ensure data accuracy, and maintain compliance with organizational policies and industry standards• Proficient in Apex for custom business logic and automation, JavaScript for developing dynamic UI and Lightning Web Components, SOQL
EDUCATION
John Jay College (CUNY)
Bachelor's degree, International Criminal Justice
University of Westminster
Master of Arts - MA, International Relations
ABOUT MAX W.
As a Salesforce Administrator with a zeal for optimizing CRM platforms and enhancing operational efficiency, I thrive at the intersection of technology, data, and mission-driven work. Since May 2022, I’ve been pivotal in elevating Salesforce systems at the Food Bank for New York City, where my expertise spans across user and security management, system troubleshooting, and educational initiatives. Holding a Salesforce Certified Administrator credential, I bring a rich background characterized by cross industry experience in all facets of the Salesforce ecosystem. My proficiency extends to leveraging tools like Conga, Apsona, Pardot and various data migration technologies to streamline operations, enforce system compliance, and boost data accuracy through intuitive dashboards and reporting mechanisms.
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