Mauro Tocco
Assistant Building Manager @Rendall & Rittner
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WORK HISTORY
Assistant Building Manager @Rendall & Rittner
London, GB
Maintain regular and effective communication with clients and leaseholders • Supervise site based staff, ensuring all people related policies and procedures are followed • Monitor works conducted/service provided by suppliers • Audit and inspect supplier delivery • Procure goods and services, following procedures and policies • Contribute to the preparation of management reports for a variety of stakeholders and attend management meetings are required • Undertake regular building inspections, complete reports and initiate/progress any required works • Assist Building Manager to ensure compliance with all current statutory legislation in respect of health and safety and the environment • Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations• Complete administrative tasks as required to include use of systems, filing, inventory management
EDUCATION
BIIAB
BIIAB Level 2 Award for Personal Licence Holders (QCF)
Galleria Comunale d'Arte (Municipal Art Gallery) of Cagliari, Italy
University Apprenticeship , Tourism
Istituto Tecnico Commerciale "Primo Levi"
Scienze del turismo, Gestione dei servizi di viaggio e turismo
Ascom Services Ltd, IT
Bartender Course
HIT Training Ltd
NVQ Management Level 3, Management
Adolphus Group, UK
Hospitality Training Course
Institution of Occupational Safety and Health, UK
Managing Safely Course (IOSH), Health and Safety
Università degli Studi di Cagliari
Operatore culturale per il turismo, Scienze del turismo
SKILLS
ABOUT MAURO TOCCO
I am an experienced Assistant Building Manager & Private Residential and Hospitality Sector Expert with over 14 years of professional cross-industry experience.I have a strong background in managing daily operations in customer-facing roles within fast-paced corporate settings. My work in the residential property management and hospitality industries focuses on improving customer service and ensuring health and safety standards. I help organisations boost revenue by delivering excellent service and meeting high standards set by senior stakeholders.I am currently employed as a Assistant Building Manager at The Heron for Rendall & Rittner, a leading Residential Property Management group.In the future, I intend to utilise my skill set and experiences to continue to add value to organsiations. To find out more about me, feel free to send me a message.Specialties: Front Office Operations, Understanding Leases, Improving Team Work, Hospitality Management, Service Standards, Business Growth, Customer Service Excellence, Strategic Planning, Process improvement and Compliance Monitoring.
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