Matt Roseblade
Ibm Z Customer Success Manager @IBM
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WORK HISTORY
Ibm Z Customer Success Manager @IBM
EDUCATION
The Open University
Still half way through
ABOUT MATT ROSEBLADE
I\'m a member of the IBM Customer Success Manager (CSM) team, responsible for ensuring customers get the best value from deploying, exploiting and ‘sweating’ IBM Z software. Until early 2023, I was a member of the IBM Z software technical sales community, specializing in the zAIOps, scheduling, monitoring, automation, and management software portfolios. This role brought together all the technical, financial, and soft skills acquired in my previous roles in the IT industry. I was responsible for campaigns to promote, demonstrate and install the products under his remit. I\'m technically skilled in many things Z and have been around long enough to either get things working or to find the right person for the job. I was a member of the IBM IT Economics Practice from 2012 to mid-2019. In that time, I worked with over 120 clients, looking at ways of helping them reduce their IT costs. In many cases, I steered clients away from expensive decisions and towards cost saving measures. Although I have worked with all platforms, my IT Economics role focused on mainframes - including IBM LinuxONE – and IBM Power. I have a strong mainframe background with experience as an Operator and as a Automation Analyst. I took a break from mainframes for a decade between 2002 and 2012, as a Tivoli Services Consultant, working across Europe delivering IBM Tivoli products across all platforms at over 50 client sites in over 20 countries. Outside of work, I promote and performs stand-up comedy at local clubs. I\'m president of my local Toastmasters International public speaking club. My previous employment experience includes record-shop assistant, door-to-door salesman and shepherd. I also supplied frogspawn to Prince Charles.
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