Matthew Cottrell

Principal Customer Success Manager @LexisNexis Risk Solutions

Phoenix, AZ, US
MOBILE NUMBERS
+16•••••••72

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WORK HISTORY

Mar 2026 — Present

Principal Customer Success Manager @LexisNexis Risk Solutions

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EDUCATION

N/A

Quinlan School of Business, Loyola University Chicago

MBA, Information Systems Management

N/A

Arizona State University West

Post Baccalaureate Certificate, Accounting

N/A

University of Arizona - Eller College of Management

BS, Finance

SKILLS

Program ManagementForecastingData AnalysisBusiness AnalysisMs ProjectAgile Project ManagementProduct ManagementIntegrationUser Acceptance TestingStrategic PlanningTrainingTestingProject Management Office (Pmo)Software DevelopmentScrumBankingSoftware DocumentationSoftware Project ManagementBusiness RequirementsFinancial ServicesCrmBusiness IntelligenceAccessCustomer Relationship Management (Crm)PmoQuality AssuranceAgile MethodologiesManagementRequirements GatheringRequirements AnalysisProduct DevelopmentAnalysisResource Management

ABOUT MATTHEW COTTRELL

I’m an experienced and accomplished financial services professional proficient in the development and delivery of innovative solutions to the market. I am a customer-focused leader with a proven track record of understanding and evaluating customer needs and delivering sophisticated solutions that exceed client expectations. I have experience in many different areas including product development, pre/post-sales support, customer implementation, and helping customers realize value throughout the product and customer lifecycles.My strengths include: • Product Management• Pre-Sales / Post-Sales Support• Technical support and issue resolution• Client Implementation and Project Management• Requirements gathering / customer discovery• Product presentations and communication• Relationship building and stakeholder engagementLexisNexis Risk Solutions leverages advanced analytics, vast data resources and proprietary linking technology to help organizations transform opportunity and risk assessment. Our solutions help customers across industries solve daily business challenges such as identity verification and authentication, fraud defense, compliance and due diligence while streamlining workflows, increasing productivity and maximizing revenue.

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