Matt Fry

VP Cx Strategy Digital Transformation Trust & Safety @Foundever

Denver, CO, US
EMAILS
m•••••••@foundever.com
MOBILE NUMBERS
+13•••••••54

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WORK HISTORY

Apr 2018 — Present

VP Cx Strategy Digital Transformation Trust & Safety @Foundever

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Sitel is now Foundever: Foundever is a global leader in the customer experience (CX) industry. With associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries.

EDUCATION

1992 — 1996

The University of Iowa Tippie College of Business

BBA, International Business (Accounting)

2001 — 2003

University of Denver - Daniels College of Business

MBA, Finance and Financial Management Services

1995 — 1995

Curtin University

Foreign Exchange, International Relations and Affairs

SKILLS

Account ManagementManagementOffshoringSdlcDirect SalesProcess ImprovementSoftware Development Life Cycle (Sdlc)International SalesConsultingSoftware DevelopmentCustomer Relationship Management (Crm)Product ManagementDigital MarketingBusiness DevelopmentChange ManagementSolution SellingStart-UpsBusiness IntelligenceIT OutsourcingE-CommerceCloud ComputingProduct DevelopmentCrmProfessional ServicesBusiness Process ImprovementMarketing StrategySales ManagementLeadershipExecutive ManagementVendor ManagementTeam ManagementProject ManagementStrategySalesforce.comSalesOutsourcingSoftware as a Service (Saas)Enterprise SoftwareSaasNegotiation

ABOUT MATT FRY

At Foundever, our team\'s innovative customer experience solutions have redefined…

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