Matthew W. Melton
Director of Retail Operations @Product Connections
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WORK HISTORY
Director of Retail Operations @Product Connections
Akron, OH, US
Scalable Growth Strategy: Architected a national expansion to retail events, maintaining a 90%+ execution rate through the implementation of standardized remote governance and digitized SOPs.• Operational Efficiency: Realized a 5.41 point improvement in staffing efficiency by deploying advanced labor modeling and reducing reliance on third-party outsourcing during rapid scale-up phases.• Strategic B2B Partnership: Acted as the primary executive lead for key national accounts, leveraging a consultative approach to secure the largest post-holiday order in the organization’s history.• Remote Workforce Governance: Designed a centralized performance oversight framework to manage high-volume execution across geographically dispersed markets—directly applicable to Multi-State Operator (MSO) logistics.
SKILLS
ABOUT MATTHEW W. MELTON
Retail operations leader with 20+ years of experience scaling multi-location retail programs, building high-performance field teams, and driving execution in regulated environments. Proven success delivering measurable growth, operational discipline, and inventory precision across national store networks.
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