Matthew Wilcox
Production Operations Manager @Defense Logistics Agency
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WORK HISTORY
Production Operations Manager @Defense Logistics Agency
Regional Operations Manager – Europe & Washington State • Directed multi-country operations across 4 facilities (Europe) and later Washington State. • Executed full business turnaround:$1.03M financial improvement, 120% revenue growth, and 37% efficiency gain. • Consolidated 4 failing facilities into a single high-performing hub, optimizing resources, reducing costs, and increasing output. • Led cross-border teams, unions (U.S, German, Italian), and stakeholder relations across NATO and U.S. military services. • Developed and implemented Lean Six Sigma processes, including full AutoCAD-based facility redesign. • Negotiated supply chain, equipment upgrades, and expansion agreements with Air Force bases. • Built and led marketing campaigns across TV, radio, social, and catalogs, boosting customer awareness from ~10% to full market penetration. • Selected for advancement to GS-12 Regional Manager (Pacific/Europe/Northeast) and invited to manage operations for the White House and Pentagon.
EDUCATION
United States Army Military Police School
Certification in Military Police Sciance, Criminal Justice/Police Science
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
Cochise College
Certification, Unmanned Aerial Systems Operation
University of La Verne
Bachelor of Business Administration and Management - BBA, Bachelors of Arts, Business and Public Management
SKILLS
ABOUT MATTHEW WILCOX
am an operations and production leader with 20+ years of experience driving efficiency, growth, and transformation across military, government, and global enterprise environments. My career began with 15 years in the U.S. Army, where I learned leadership under pressure as a Military Police Officer and later mastered advanced technologies as a Drone Pilot and Satellite Systems Trainer. Transitioning to the civilian sector, I discovered my passion for business operations — solving complex organizational challenges like a puzzle. From process automation to international logistics, I’ve built a track record of turning underperforming operations into high-performing, profitable business units. Most recently, as Regional Operations Manager for the Defense Logistics Agency in Europe, I led a multi-country business turnaround: • Delivered a $1.03M financial turnaround (from $861K loss to $172K profit) • Grew revenue by 120% and improved efficiency by 37% • Consolidated 4 failing facilities into 1 high-performing hub • Built 90+ strategic partnerships across U.S. DoD and NATO • Created and launched multi-channel marketing campaigns (catalogs, radio, TV, social) • Negotiated supply chain, equipment, and inter-agency agreements I bring a proven system — the Four Pillars of Business (PPES: People, Processes, Equipment, Systems) — that has delivered measurable impact at every stage of my career. I’m now looking to bring this expertise to the private sector in Boise, Idaho, where I can drive operational excellence and long-term growth for a forward-thinking organization. Core Strengths: • Operations & Production Leadership • Lean Six Sigma & Process Optimization • Global Supply Chain & Logistics • P&L Turnarounds & Growth Strategy • Union & Workforce Relations (U.S, German, Italian) • Multi-Modal Hazmat Shipping (DOT/IATA/IMDG) • Classified Site & Document Management (Secret Clearance)
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