Matthew Najera

Business Operations Associate @WEBTOON

Los Angeles, CA, US

Tracked and managed service agreement invoices and payments for WEBTOON vendorsManaged and processed rights contracts and facilitated IP rights paymentsMaintained and updated creator databases, ensuring accuracy and timely updates upon requestMonitored vendor contract status and extracted key contract details for operational useCoordinated with multiple teams for effective planning and execution of tasksDeveloped workflows to optimize efficiency in the payment process and information managementReceived, cataloged, and prioritized payment and contract-related issues, escalating them to the appropriate teams for resolutionAssisted in the creation of internal standard operating procedures and other documentation to enhance team efficiencyPerformed ad hoc operational duties as needed to support company initiativesAssisted with vendor and partner registration, ensuring smooth onboarding and operational communications