Matthew McCormick
Director of Marketing & Customer Experience @Benson Chrysler Dodge Jeep Ram
Signup · Get unlimited contacts
WORK HISTORY
Director of Marketing & Customer Experience @Benson Chrysler Dodge Jeep Ram
Greer, SC, US
As Director of Marketing and Customer Experience at Benson CDJR and Alfa Romeo, I drive business growth and elevate the customer journey through strategic leadership. I oversee customer-facing teams in sales and service, ensuring they have the tools, training, and support to deliver world-class service.I also lead marketing initiatives, overseeing messaging, websites, co-op funds, accounting/billing, ad agencies, and vendor partners to maximize ROI. As a CRM and technology expert, I train our teams to leverage our various softwares for efficiency, customer retention, and data-driven decision-making.Working closely with the General Manager and department leaders, I support hiring, training, and process development to enhance employee success and customer satisfaction. Passionate about innovation and team empowerment, I strive to foster a culture where employees thrive, customers return, and the brand continues to grow.
EDUCATION
Morehead State University
B.A, Marketing
SKILLS
ABOUT MATTHEW MCCORMICK
Director of Marketing & Customer Experience | Elevating Automotive Sales & Service Through Strategy & Innovation
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.