Matthew Donathy

Customer Assistant @Marks and Spencer

Congleton, GB

Over the past two years at Marks & Spencer, I have developed strong customer service, teamwork, and communication skills while contributing to a fast-paced retail environment. My key responsibilities include: • Providing exceptional service by assisting customers with inquiries, purchases, and product information • Maintaining well-presented displays and ensuring stock levels meet demand • Operating tills efficiently while handling transactions and resolving issues promptly • Supporting new team members through training and promoting a positive store culture • Contributing to daily sales targets and ensuring compliance with company standards and policiesThis role has strengthened my ability to work effectively under pressure, deliver outstanding customer experiences, and adapt to dynamic team environments.