Matteo Cinesi
Issue Resolution Manager @Tetra Pak
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WORK HISTORY
Issue Resolution Manager @Tetra Pak
Bologna, IT
EDUCATION
Alma Mater Studiorum – Università di Bologna
Master degree, Mechanical Engineering
Alma Mater Studiorum – Università di Bologna
Bachelor degree, Mechanical Engineering
SKILLS
ABOUT MATTEO CINESI
As Issue Resolution Manager at Tetra Pak, I specialize in navigating and resolving complex technical and food safety challenges across the EMEA region, with a strong focus on the plant-based and dairy sectors. My expertise spans UHT processing, CIP technology, and a wide range of processing components, ensuring product safety, quality, and customer satisfaction. With a solid foundation in mechanical engineering and extensive experience in project management, I’ve led high-impact initiatives in both the food & beverage and tobacco industries—two dynamic sectors within the FMCG environment. My career includes managing GMP-compliant validation and qualification activities, driving process improvements, and supporting industrialization efforts for new technologies and products. I bring a hands-on leadership style, having managed large production teams and cross-functional project groups. My approach is rooted in structured problem-solving, risk management, and decisive execution, whether resolving customer-critical issues or delivering strategic investments. Key strengths: Leadership in high-pressure environments Complex problem solving & critical thinking GMP compliance & food safety incident management Project & incident management Cross-functional collaboration & stakeholder engagement Continuous improvement in FMCG operations I’m passionate about delivering value through innovation, operational excellence, and a strong commitment to quality and safety.
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