Juan Manuel Díaz Sandoval
Customer Service and Design Team Lead @Tetra Pak
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WORK HISTORY
Customer Service and Design Team Lead @Tetra Pak
US
Lead and support a team of fifteen professionals within the Customer Service and Design Operations team serving the U.S. and Canada markets. Ensure smooth coordination of operations with factories across multiple countries. Contribute to strategic planning and execution through goal setting, KPI tracking, inventory optimization, process automation, and continuous improvement of the customer experience.
EDUCATION
Universidad MONDRAGON-UCO
Licentiate degree, Computer/Information Technology Administration and Management
Universidad MONDRAGON-UCO
Master of Business Administration (M.B.A.), Human Resources Management and Services
SKILLS
ABOUT JUAN MANUEL DÍAZ SANDOVAL
Always focused in Continuous improvement of processes and reports. I\'ve loved implementing systems for production, planning, logistics, transportation, project management, and supply chain overall. I look forward to keep growing, contribute to organizational achievements and be part of awesome teams where anyone can grow and find win-win solutions.
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