Saunders
Service Account Delivery Manager @GE Vernova
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WORK HISTORY
Service Account Delivery Manager @GE Vernova
West Midlands, GB
As part of the Marine Commercial Service team, I work as a single point of operational contact for after-sales activity to a specified set of Marine customers. The Commercial Service team ensures the diverse range of vessels are maintained, stay in operation and are upgraded during their operating lifecycle. Management of day-to-day customer enquiries for after sales service. Co-ordinating delivery of spares, building and maintaining customer relationships and solving complex technical support enquiries while maintaining customer contact and communication at all stages of the process.
EDUCATION
Heart of England Training Ltd
NVQ level 2 & 3, Business Administration, Customer Service
SKILLS
ABOUT SAUNDERS
Specialties: Negotiation, strategy formulation and consultation, relationship management, interpersonal communication, client liaison, information gathering, market research and new business generation, data compilation and analysis
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