Massimo Bergamaschi
VP Contact Center Operations North America @MSC Cruises
Miami, FL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2019 — Present
VP Contact Center Operations North America @MSC Cruises
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Miami, TX, US
EDUCATION
1990 — 1995
Istituto Professionale "Luigi Einaudi" Cremona
High School, Tourism and Travel Services Management
SKILLS
Microsoft ExcelTravel TechnologyTrainingProject ManagementE-CommerceBusiness TravelPnrLeisureCruisesTeam ManagementSales OperationsCustomer ServiceCrystal ReportsAdventure TravelDirect SalesDynamic PackagingTravel ManagementAmadeusCisco IwsHospitalityEnglishJob CoachingTour OperatorsLeadershipLeisure TravelManagementFashionLeadership DevelopmentAmadeus GdsOperations ManagementLuxury CruiseRevenue AnalysisContact CentersChange ManagementHotelsTeam LeadershipEvent ManagementTourismOnline TravelProject Portfolio Management
ABOUT MASSIMO BERGAMASCHI
I am an energetic, curious and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. With over 5 years\' of experience in management, I am excellent in working with others to achieve a certain objective on time and with excellence.
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