Mary Ellen Hayden

Director of Marketing and Client Services @Commonwealth Title & Mortgage Services, Inc

I am responsible for the overall management of Customer Relationship and Company Branding.I gather market feedback regarding competitive offerings and prospect needs. Spend time in the field calling on Loan Officers and Realtors primarily.Work to create loyal customers, I have adopted a professional and knowledgeable approach to each new business call.Getting to know each of my clients on a professional and personal level, while building a strong relationship so that I am better equipped to handle any needs they may have.I also plan and coordinate the implementation of business plans and the growth to new markets.Oversee the overall customer satisfaction.