Mary Clare Ellana Isaac
Resolution Specialist @Utilita Energy
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WORK HISTORY
Resolution Specialist @Utilita Energy
Hampshire, GB
Monday to fridayFinish at 4.30Hybrid arrangements so a bit of social interaction mixed with relaxed home atmosphereExcellent work life balanceFree stadium tickets to loads of different eventsFrequent team competitionsFriendly and approachable staffDelicious food in the canteenFree healthcare plansFree life coverLow stress and little pressure / not micro managedFree gym / fruit to keep everyone healthy25 days holiday + bank holidaysA lot of people use this box to pretend high stress/ all consuming/ money obsessed roles are ultimately what makes someone happy and if it does then thats great but I feel i\'ve struck gold with this opportunity. Its exactly what i needed at this point in my life and i feel blessed.
EDUCATION
University of Leicester
BA Honors - English, History & Politics, Combined Studies/ Teaching English as a Foreign Language in China
ABOUT MARY CLARE ELLANA ISAAC
Travel professional with 7+ years’ experience across cruise, long-haul and short-haul travel, specialising in understanding customer demand, product performance and commercial outcomes.Having worked at the frontline of the cruise industry, I bring strong insight into what makes travel products sell, where value can be improved, and how pricing, inclusions and positioning affect conversion and customer satisfaction. While my background is rooted in sales environments, my strengths sit firmly in commercial thinking, product knowledge, accuracy and long-term performance as well as target-driven selling.I have contributed to nearly £3 million in profit to the cruise industry alone through strong understanding of cruise products, customer behaviour and repeat business, and I am now seeking a something new in an industry ideally where success is measured through customer care, support and true ability to multitask.Key interests include personal development, commercial operations, strategy and continuous improvement.
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