Emma Duncan McIcm
Customer Recoveries Manager @Utilita Energy
Cramlington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2024 — Present
Customer Recoveries Manager @Utilita Energy
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SKILLS
OutsourcingPortfolio ManagementCall CentersPerformance ManagementSmart MeteringProcess ImprovementChange ManagementBusiness Process ImprovementStakeholder ManagementProject DeliveryPrince2Key Performance IndicatorsBusiness ProcessCustomer ServiceBusiness AnalysisManagementSapTeam LeadershipService DeliveryBusiness Process MappingTrainingTeam ManagementUser Acceptance TestingRequirements GatheringRisk ManagementEnergy
ABOUT EMMA DUNCAN MCICM
Senior operational leader and debt reduction credit control specialist with 30 years’…
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