Marwan D.

Manager, Trustworthy Shopping Experience - Customer Trust @Amazon

Berlin, DE

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2025 — Present

Manager, Trustworthy Shopping Experience - Customer Trust @Amazon

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Berlin, DE

Leading a risk & program management team to drive customer safety and customer remediation programs for EU stores

EDUCATION

N/A

ESMT Berlin

Master of Business Administration (MBA)

N/A

The German University in Cairo

Bachelor of Science (B.Sc.)

SKILLS

Payment SolutionsStrategyInternal AuditMobile CommerceFinancial StatementsTelecommunicationsAnalysisAccount ReconciliationFinancial ModelingCash ManagementBusiness PlanningTreasuryBloombergBudgetsFinanceForecastingLeasingTreasury ManagementTrade FinanceTeamworkBankingFx OptionsManagementBusiness StrategyPricingEconomic ResearchNegotiationVariance AnalysisTeam LeadershipProject ManagementMarket ResearchFinancial AnalysisCorporate FinanceFinancial ReportingBudgetingAnalytical Skills

ABOUT MARWAN D.

Experienced customer trust and safety professional operating at the intersection of Risk Management and Compliance Tech. With over 15 years of cross-industry experience, I specialize in transforming ambiguity into operational excellence through agile Program Management. My core strength lies in People Management - empowering diverse, high-performing teams to innovate and drive sustainable growth.

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