Martyn Webster

WORK HISTORY

EDUCATION

ABOUT MARTYN WEBSTER

Results Driven Project Manager also proficient in a Technical Operations/Support Management role, over 30 years proven experience of success in the financial (Life and Pensions) industry and 8 years in telecommunications market sectors. Build consistent improved project and business performance by providing high-level project planning, management and implementation control. A strong pro-active leader, empowering staff to take ownership, providing coaching and mentoring to build cohesive project and technical teams working together to enable individual targets and company objectives to be achieved. Quality focused, with excellent relationship management skills with internal and external clients and resolution techniques. Experienced in end-to-end Project Management, proficient in both Software Development and Infrastructure using Prince2 methodology. Also have experience within business analysis, staff training and development, data/application migration, service management, delivery, implementation, disaster recovery, fault and problem management all to ITIL specifications. Specialties: Programme & Project Management Business Change Vendor/Supplier/Service Management. Conducting presentations, to corporate, internal and future customers Demonstrated ability at managing support teams and business communication during critical technical incidents. Proficient at conducting and controlling voice conferences to discuss major/critical technical incidents Effective supervisor of incident/change managers, network and service monitoring engineers.