Martyna Mertens
Programme Manager Customer Care @Forest Stewardship Council
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WORK HISTORY
Programme Manager Customer Care @Forest Stewardship Council
ABOUT MARTYNA MERTENS
As a marketing and digital solutions enthusiast, I do believe that every brand has its stories to tell—stories that would not only impact, surprise, delight, and engage their customers, but that will also deliver on measurable business goals. And I am the conduit between brand and consumer, developing tailor-made marketing strategies, optimizing company’s processes and always finding new opportunities for the business to grow.For over 10 years I have been managing big projects together with e-commerce specialists, back-end and front-end developers, UX/UI designers and marketing managers.I am a big fan of agile methodology and new e-commerce trends. I am well-versed in building lasting business relationships and coordinating deliveries of external agencies. I believe that user experience focus should be at the heart of every good marketing strategy.
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