Martyn Flower

Director of Customer Service @Juniper Networks

London, GB

Responsible for the overall customer relationship and success of several large service providers. I direct and lead a team of service managers and resident engineers to deliver premier services to our customers.As a trusted advisor and executive escalation point, I facilitate effective and engaging resolutions. My leadership style is characterised by curiosity and an open mind, allowing me to approach problems innovatively and generate creative solutions.I leverage financial performance data to provide actionable feedback and clearly communicate results. I instil confidence in my team, celebrating and rewarding their significant achievements, and fostering an environment where everyone is encouraged to do their best.