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Marta Kurowicka

Community Manager @WeWork

Warsaw, PL
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Community Manager @WeWork

Warsaw, PL

Customer Engagement and Retention Building Operations and ManagementTeam Management Key Account Management (Netflix, TikTok, Amazon, Playtika)Budget Setting and Expense tracking Skills: Strategic Thinking · Team Management & Leadership · Employee Evaluations · Customer Engagement · Customer Support · Service Delivery · Business Relationship Management · Salesforce.com · New Employee Onboarding · Customer Experience · Customer Satisfaction · Organizational Leadership · Vendor Management · Facility Operations · Office Administration · Customer Relations · Key Accounts · Relationship Building · Communication · B2B · Customer Service · Customer SuccessAchievements: Managing best-performing assets in Central Europe (the highest occupancy and profit margin in 2023; healthy P&L); Introduction of the new product \'Flexible Membership All Access\' by WeWork to Poland; Excellent retention management: 33% of loyal customers since 2018

SKILLS

Trend AnalysisNegotiationStrategic PlanningMerchandisingPhotoshopVisual MerchandisingRetailManagementInventory ManagementMarketingFashionSalesJewelryEvent ManagementWholesaleLuxuryNew Business DevelopmentCustomer Service

ABOUT MARTA KUROWICKA

I am a results-driven leader with over 15 years of international experience in London and…

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