Unlimited Email and Phone number
Everything you need to reach more inboxes and close more deals
Unlimited Contact Only at$79
Marta Elizabeth Cena
Account Manager @Champions Funding LLC
Signup · Get unlimited contacts
WORK HISTORY
Account Manager @Champions Funding LLC
US
Account Manager | Mortgage Loan Operations | Customer-Focused Lending SupportAs a dedicated and detail-oriented mortgage operations professional, I play a critical role in managing loans from initial approval through closing. My responsibilities span a wide range of tactical tasks to ensure smooth processing, proactive communication, and high-quality customer experience.Key Responsibilities:Manage loan pipelines from approval through closing, including broker/internal conditions and disclosuresConduct regular follow-ups with brokers and borrowers to ensure timely document collection and processingOrder and review SSA-89s, 4506-Cs, VVOEs, entity/condo reviews, and other required verificationsReview and index documents; submit files to Underwriting for condition and final reviewsMonitor closing dates, ICD readiness, lock/doc expirations, and compliance alerts (e.g, Mavent fails)Conduct welcome calls/emails, set expectations, and provide proactive customer updatesDrive use of the HERO portal for document uploads, condition tracking, and exception requestsEscalate issues to Underwriting or Leadership to ensure consistent file movement and service qualitySkills:Loan Processing • Mortgage Operations • Pipeline Management • Client Communication • Disclosure Management • Document Review • Underwriting Support • Compliance Review • Customer Service • Encompass LOS • Problem Solving • Time Management
EDUCATION
University of La Verne
Bachelor's Degree
ABOUT MARTA ELIZABETH CENA
With nearly 20 years of progressive experience in the mortgage industry (since 2004), I…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.