Marshall Miller

Installation Energy Manager @Commander, Navy Installations Command Cnic Hq

Annapolis, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Installation Energy Manager @Commander, Navy Installations Command Cnic Hq

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Annapolis, MD, US

EDUCATION

2018

Southern New Hampshire University

Bachelor's degree, General Studies

2018 — 2018

Southern New Hampshire University

Associate of Arts - AA, General Studies

SKILLS

Job CoachingVoice Over Ip (Voip)LeadershipInterpersonal SkillCross-Functional Team LeadershipTroubleshootingCall CentersTelecommunicationsOrganization & Prioritization SkillsTime ManagementCustomer SatisfactionTrainingResilienceTeam BuildingManagementCustomer ExperienceVoipTraining FacilitationContact CentersTeam Building FacilitationCustomer RetentionCustomer ServiceConflict ManagementProcess Improvement

ABOUT MARSHALL MILLER

Howdy! My name is Marshall Miller, Installation Energy Manager for Naval Support Activity Annapolis, home of the United States Naval Academy in Annapolis, Maryland.In my previous role, I served as the Senior Manager of Business Intelligence for Beltway Field Operations & Engineering. I helped translate metrics and measurements for employees at all levels so they understood the nature of their impact on the customer experience. My team and I led with innovation, leveraging Comcast\'s game-changing technology platform to take new approaches to industry challenges. My team created and maintains operational reporting to support departmental performance improvement, budget compliance, financial optimization, and goal creation. I pride myself in finding a way to help others which has led to additional opportunities for my team to grow their impact and influence.

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