Maroun Eid
Senior Manager - Account Management @Visa
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WORK HISTORY
Senior Manager - Account Management @Visa
Toronto, ON, CA
Managed regional accounts of issuers/acquirers and created trust-based relations with partners to optimize their business by levaraging all Visa tools/processes- Oversaw the implementation of new Visa products/onboarding of New partners by ensuring coordination between all internal stakeholders and clients, in order to expedite readiness and maximize adoption of deployed products (Core products, digital products, risk management, authentication, money movements, etc.)- Delivered several initiatives by working with partners and internal teams (Token Lifecycle Management, conversion to new processor, consulting engagement, etc.)- Priotritized partners needs/requests to drive value realization, improve approval rates and performance at all levels (transactions, tokenization, decrease fraud etc.)- Made sure partners respect and abide by Visa rules, standards and mandates in order to prevent issues- Took ownership over problems/issues, introduced solutions to satisfy client expectations and respect SLA.(Visa products and tools, automation/simplificafion of processes etc.).
EDUCATION
Université La Sagesse - ULS
Master of Business Administration - MBA, Banking and Finance
Lebanese University
Bachelor of Business Administration - BBA, Finance and Financial Management Services
ABOUT MAROUN EID
Professional with 15 years of experience in Banking specializing in Organization & Project Management. Qualified with solid management skills, an extensive knowledge in process reengineering and hands on experience in payment systems, banking transactions and services.
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