Marlene Hecker
Strategic Account Manager @Absolute Security
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WORK HISTORY
Strategic Account Manager @Absolute Security
Vancouver, BC, CA
Leading the end-to-end renewal process for a portfolio of assigned strategic customer accounts. Consult with customers to identify best fit for product editions, services/support and licensing models.Present product web demos to existing customersIdentify opportunities for expansion and upsell.Align with channel partners to prepare and present renewal quotes to customers. Be the internal voice of the customer while balancing needs of the organization.
EDUCATION
The University of British Columbia
Certificate in eBusiness Management, Management Information Systems
Capilano University
Diploma in Computer Systems Management
British Columbia Institute of Technology
Applied Web Development, Certificate
SKILLS
ABOUT MARLENE HECKER
Retired
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