Markus Seufert
Project Manager at Accenture @Accenture DACH
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WORK HISTORY
Project Manager at Accenture @Accenture DACH
Munich, DE
Project Management:• Leading of international projects with responsibility for results, budget & personnel (up to 15 employees & > EUR 1 million)• Management of cross-functional onshore & nearshore teams as well as multi-project & stakeholder management• Direct reporting to the senior leadership of the client & Accenture• Realization of follow-up orders as well as cross & upselling potentialsProjects (examples):• Development of an app (Android & iOS) with send-to-car functionality from conception to go-live using agile methods such as Design Thinking, MVP development, development sprints & user acceptance tests• Conception of a direct sales model based on user stories & derivation of a business case, a new sales organization & a transformation plan including the development of the C-Level decision template• Leading a nearshore 3rd level support team to solve tickets & create handbooks for lead management systems in various markets• Optimization of vehicle sales planning through analysis, outsourcing & automation (RPA - Robotic Process Automation) of the planning processes• Definition of digital target vehicle ordering processes using design thinking methods & setting up an agile approach for product development• Implementation of an as-is process & system analysis of customer support processes for the connected vehicle product based on workshops with markets & functional departments followed by the development of a customer centric support concept• Preparation, implementation & stabilization of a new sub-brand & new sales processes in nine markets of an automobile manufacturer• Analysis of market-specific trends & eCommerce IT solutions in the automotive industry as basis for the decision regarding the future technical sales platform of an automobile manufacturerAccount Management• Acquisition of new customers & projects (> EUR 1 million)• Creating innovative concepts of connected vehicle solutions• Recruitment of new talent
EDUCATION
IU International University of Applied Sciences
Bachelor of Arts, Aviatoin Management
Grenoble Ecole de Management
International Executive Summer School, Energy Management
Indiana State University
Aviation Management
Grenoble Ecole de Management
Masters of Arts, International Business
SKILLS
ABOUT MARKUS SEUFERT
Experienced consulting specialist with a demonstrated history of working in the automotive and mobility sector. Skilled in digital product/ service development, multi-channel retail, project management, direct sales, and process optimization.
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