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Mark Osborn
Business Systems Manager (Head of IT) - Australia @Nyrstar
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WORK HISTORY
Business Systems Manager (Head of IT) - Australia @Nyrstar
Adelaide, AU
Responsible for delivering IT services to Nyrstar end users across Australia. This includes- Setting of strategic direction of Australian IT teams- Management of OPEX budget and CAPEX budgets- Approval of purchasing and requests from Australian IT users- Steering and control of Australian projects- Operational ownership of service incidents, requests, and changes and managing SLA\'s- Alignment of business systems priorities with site priorities- Ownership of Australian sites\' infrastructure and applications- Manage the Australian IT team including evaluation, recruitment, and retention- Ongoing engagement and alignment with global IT teams in Europe and USA.
EDUCATION
University of South Australia
Bachelor
SKILLS
ABOUT MARK OSBORN
A highly accomplished ICT professional with over 25 years of experience. I have worked in complex global Investment Banking and multi-national metals processing environments, as well as electricity utility and roadside assistance / insurance organisations.My experience includes the management of local, regional and global teams supporting a diverse range of technologies and platforms. This includes strategy and planning as well as operational management to deliver the strategic outcomes. Recent focus has been on IT risk and resiliency across infrastructure & application services, managing large project teams, and providing project management services.Specialties:Management of diverse ICT teamsGovernance, Service Continuity,and IT RiskProject Management in complex environments.ICT Strategy
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