Mark Estrellas
Integrations Team Lead @Worldline
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WORK HISTORY
Integrations Team Lead @Worldline
Victoria, BC, CA
Manage a team of integration specialists at Worldline, providing pre-sales engineering support to incoming clients such as Integrated Software Vendors and large direct merchants• Collaborate closely with Sales and Operations leaders to set and track key metrics for the Integrations team, ensuring high-quality output and client satisfaction• Engage with Product and Technology teams to improve platform based on client feedback, enhancing Worldline\'s gateway portals, omni-commerce and checkout solutions
EDUCATION
De La Salle University
Bachelor of Arts
SKILLS
ABOUT MARK ESTRELLAS
A trusted Payments Solutions Consultant with 15+ years experience in the Payments Card industry and 6+ years experience in the Software as a Service (SaaS) industry. My mission is to deliver an extraordinary user and customer experience in sending and receiving payments for businesses of all sizes. Specializes in 1. Account management and acquisition of Small to Medium Businesses (SMBs) and Large Enterprises 2. Payment Integration Project Management 3. Data Analysis and Reporting Excellent customer service, leadership, negotiation, and presentation skills Proficient with Salesforce, LinkedIn Sales Navigator, SalesLoft, Google Suite, Postman, Confluence, Jira, Zendesk, Looker and Microsoft Office applications. Striving to learn new things to improve business processes in accepting payments, credit cards, EFT/ACH, & alternative payment methods.
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