Mark Wall

Director @Mark Wall Communications Ltd

Taunton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2011 — Present

Director @Mark Wall Communications Ltd

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I contribute specialist marketing communications, PR, and media management expertise to a portfolio of clients as a retained consultant or on a project basis, specialising in working with organisations in the healthcare and social housing sectors. Since starting the business, I have led and collaborated with teams of varying size and complexity to deliver a variety of services that have included marketing, communications support and training, resource planning and employee engagement. Working with diverse clients that include the NHS, Avon and Somerset Police, and the World Health Organisation, in addition to several private healthcare trusts, local authorities, social housing organisations, and charities I offer flexible and accessible strategic and operational communications expertise that adds value and helps clients gain traction with their target audience. Create, implement, and manage a marketing communications strategy suited to multiple channels and media forms, including planning and execution. Ensure alignment of internal and external communications materials with business strategy and their integration at key stages of stakeholder journey. Integrate effective relationship management activities throughout a network of key service providers to escalate brand awareness and market influence. Lead customer event programmes targeted at driving continuous business development and providing opportunities to increase profile. Supervise the documentation of key customer journeys, identifying developments and introducing process improvements to enhance the customer experience. Coordinate communication activities across multiple regions, including developing and delivering strategy and implementing processes to track achievement against project milestones. Design innovative engagement programmes to augment brand equity and support the achievement of key business objectives in customer acquisition and retention.

EDUCATION

1982 — 1985

King's College London

BD, Theology

1991 — 1995

University of Exeter

M.Phil, Philosophical Ethics

N/A

University of Exeter

M.Phil in philophical ethics, Etjhical decison maiing and authority sources

SKILLS

Communications PlanningExecutive CoachingPolicyPublic SectorResearchWorkshop FacilitationHealthcareMarketing CommunicationsStakeholder EngagementReputation ManagementEvent ManagementCrisis CommunicationsPublicityPublic PolicyCorporate CommunicationsPublic SpeakingEditingCrisis ManagementStrategic CommunicationsChange ManagementSpeech WritingMarketingPress ReleasesCharitiesLeadershipCulture ChangeCommunity DevelopmentOrganizational DevelopmentStrategic PlanningPublic AffairsStrategyCoachingStakeholder ManagementSocial MediaPublic RelationsInternal CommunicationsMedia RelationsCopywritingProject PlanningLeadership Development

ABOUT MARK WALL

I am an accomplished results-driven marketing communications consultant with 20+ years of…

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Mark Wall — Director at Mark Wall Communications Ltd in Taunton, GB | Unifers