Mark Stevenson
Desktop Support Analyst @Compucom
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WORK HISTORY
Desktop Support Analyst @Compucom
Cleveland/Akron, OH, US
I support over 1,100 employees and contractors in the FirstEnergy footprint working in a team to provide cyclical refresh computers. I have a solid reputation of providing excellent customer service by fulfilling this important need in technology.
EDUCATION
ALG Career College
Certification, ASP.Net Framework 4.0
SKILLS
ABOUT MARK STEVENSON
IT related skills: A wide range of work experience over time have given me various skill sets.Trouble Shooting: Successful diagnostic ability to trouble shoot cable TV, cable phone and cable Internet issues along with related equipment such as cable video receivers, remotes, modems and routers.Smart Phone APP Development: Platforms include iPhone/iPad, Android and Blackberry using Eclipse IDE Indigo for Java Developers (C++ and Java) and xCode on a Mac with iOS SDK (Objective-C). Develop to end phase of Marketplace uploads with several installations in place.Web Development: Experienced in ASP.Net technologies utilizing various controls in Visual Studio.Net 2010, including CSS tools.C# 2010, ADO.Net, LINQ to SQL, LINQ to XML, Debugging Client and Server Side. Building ASP.Net MVC 2 Applications using C# including AJAX and JQueryWeb Portals: Microsoft SharePoint and emerging ASP.NET web portal technologies, such as DotNetNuke. Non-profit: Ordained, licensed minister, experienced in working with public policy organizations.Specialties: Technical Background: C++, ASP.NET, Visual Studio 2010, ADO.Net, DotNetNuke web portal technology, MS SharePoint implementation.Hardware: VoIP Implementation, configuring PBx server and installing, Telecom, PBx switches, tone out for handset extensions, Network implementation and maintenance, computer hardware, upgrades, operating system corporate images, automated scripts.Nonproft: Counseling, people skills through caring, networking through contacts, presentation and speaking skills.Writing: Mark is working on his debut novel and plans to finish soon. Mark is currently promoting his mother\'s (Pauline Stevenson) memoir called \"Our 60 Year Journey.\" The memoir is written narratively on his mother\'s life, being born Amish, leaving Amish, marrying his father, joining the US State Department and CIA, resigning their posts and launching a church ministry in New Waterford, Ohio.
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